Our office is located at in Chicago, IL, United States.  Our customer service department is available 7am to 7pm Monday to Friday.  Our shipping department is available 24hrs Monday to Friday .  You are more than welcomed to make orders on the weekend or on holiday(s); however, we will ship it on the next business day.

We strongly recommend you to log into your account and use Get In Touch link https://Alfa Research Chemicals/get-in-touch as it is the most efficient way of resolving customer service matters. Please include your Transaction ID with your email if available. You will be contacted by our customer service team within 1 business day. For guests or general inquiries only, please email [email protected]

Email: [email protected]